Delivery & Terms
Simple policies so you know exactly how orders are handled.
Delivery
- Dispatch in 24–48 hours (business days) after confirmation. Transit: 3–7 working days for most pincodes; longer for remote areas.
- Tracking sent on WhatsApp after shipping.
- Please record an unboxing video from the moment you open the outer package—this helps us resolve courier damage/shortage claims.
Payments
- COD across India and prepaid (UPI/bank transfer) available.
- COD fee: ₹100 + shipping (varies by location).
- Orders are finalized over WhatsApp; we’ll share the total (product + COD fee + shipping) before dispatch.
Sizing
- Check the size chart before ordering.
- Exchange or replacement supported for manufacturing defects and size issues within 3 days of delivery (unused, tags on).
- For defects, we cover return pickup or reimburse standard courier against proof; for size exchanges, customer sends the item back—replacement ships after inspection.
- Share clear photos and your unboxing video within 48 hours for defect claims.
Terms
- Photos are representative; minor colour variations can occur across screens.
- All order details are confirmed over WhatsApp chat.
- By placing an order you agree to these delivery & exchange terms.
Cancellations & COD
- Cancel free before dispatch by messaging us on WhatsApp.
- For COD refusals or unreachable deliveries, we may ask for prepaid on future orders.